NavMitra Clinic is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Age and basic details provided in forms

• Appointment and consultation-related information

Technical Information

• IP address

• Browser type and device information

• Pages visited on our website

• Date and time of access

This information helps us improve our services and user experience.

2. How We Use Your Information

The information collected may be used for:

• Scheduling and confirming appointments

• Responding to enquiries and queries

• Providing consultation-related communication

• Improving website functionality and user experience

• Maintaining internal records

We do not use your information for unnecessary or unrelated purposes.

3. Confidentiality of Medical Information

NavMitra Clinic understands the sensitive nature of men’s health concerns. Any personal or health-related information shared during consultations or through forms is treated with strict confidentiality.

Information is only accessed by authorized personnel and is used solely for consultation and communication purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

• When required by law or legal authorities

• With service providers strictly for operational purposes (e.g., website or communication tools), under confidentiality obligations

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to ensure data security, no online system can guarantee complete protection.

6. Use of Cookies

Our website may use cookies to enhance user experience. Cookies help us understand website traffic and improve functionality.

You can choose to disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites (such as maps or external services). We are not responsible for the privacy practices or content of those websites.

8. Communication

By submitting your information through our website, you agree to be contacted via:

• Phone calls

• SMS

• WhatsApp

• Email

This communication is limited to appointment confirmation, consultation updates, and related services.

9. Your Consent

By using our website and submitting your information, you consent to the collection and use of your information as described in this Privacy Policy.

10. Updates to This Policy

NavMitra Clinic may update this Privacy Policy from time to time. Any changes will be reflected on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

NavMitra Clinic
Shop No. 211, 2nd Floor, DLF City Court
Near Sikanderpur Metro Station
Sector 25A, Gurugram – 122002 (HR)

Phone: +91 98911 39113
Email: info@navmitraclinic.com